Is SE PHP Better Than SE CLOUD?
The answer depends on two considerations: How you intend to use the software, and what resources you have to support it. Since SocialEngine PHP was first developed five years prior to the Cloud product, it currently has a greater range of features, customization and third-party developer support (plugins and expert services you can separately purchase).
Like other software you can completely customize, greater freedom frequently comes with greater responsibility. This may include server/security administration, trouble-shooting related to third party hosting providers (shared or dedicated), plugin integrations, code updates, etc. If this sounds daunting in terms of your own technical skills or desire to work with others who have them, consider SocialEngine Cloud as your first option.
Will I own my site?
Yes. You own all of your content, member data, and any customizations you make to the SocialEngine PHP source code. It's yours!
Can I Try Before I Buy?
Yes! You can try the SocialEngine PHP free trial for 14 days at BryZar hosting before buying a license. BryZar has offered free hosting for 14 days during your trial.
What if I want to switch to SocialEngine Cloud?
You can add a new SocialEngine Cloud site or purchase a new SocialEngine PHP license at any time. However, note that migration features for transferring your site content and members from one site to another are currently unavailable.
Is the source code encrypted?
No, our source code is 100% unencrypted so you can make absolutely any changes you need. Additionally, the source code is very heavily commented with notes about what is happening throughout the code.
How easily can I customize SocialEngine PHP?
We've gone to great lengths to make SocialEngine PHP incredibly easy to work with and customize. The entire source code is unencrypted and very thoroughly commented with notes about what's happening throughout the PHP code. We also provide fully commented HTML templates for every single page of the social network, including global header/footer templates and an organized CSS stylesheet.
Absolutely not. Unlike other products, we do not display "SocialEngine PHP" on your social network in any place that is visible to the public. We would never let our product interfere with your brand.
Are future updates free?
Minor updates such as 4.1 to 4.2 are provided free of charge. These updates are small releases that contain bug fixes and small improvements. Major updates such as 4.x to 5.x can be purchased for a small fee and include a massive amount of new functionality and improvements. As an exception, version 4 was provided free of charge to all current clients.
What are the server requirements?
For complete server requirements, please click here.
Does the script come in any other languages?
SocialEngine PHP comes with English only by default. However, we include all of the language used on the system in a single language pack, which makes translation very simple.In addition, you can find third party language packs on our third party plugins page.
Can the script be translated into another language?
Yes, very easily! We include all of the languages used on the system in a single language pack, which makes translation very simple. For more information about how to translate SocialEngine PHP, refer to this documentation article.
How many users can SocialEngine PHP support?
We've worked hard to make SocialEngine PHP an optimized, lightweight platform. The performance of the platform however is primarily dependent on the capabilities of your server. As with any web-based application, you may need to upgrade your server if your social network attracts a large amount of traffic. It would also depend on the activities of your users; for example, if your users are uploading large amounts of media (photos, videos, etc.) you may need to upgrade the disk space on your server. On most shared-server plans, SocialEngine PHP should be able to support tens of thousands of users, while a single dedicated server can usually support upwards of one hundred thousand however we make no guarantee of performance due to the many variables involved.
Are store products supported by SocialEngine?
No, SocialEngine does not provide support for store products unless they are the official SocialEngine products. Each expert is responsible for providing support for their products.
What are the refund terms for products?
Please see our refund policy here.
Do you guarantee the products to work with my other third party products?
As we do not provide testing or assistance for third party products, we cannot make any guarantees. We suggest you contact the experts to ensure their product has no conflict with other products you use.
How are products delivered to me after purchase?
At this time, products are downloaded from your client dashboard.
Is the license a one-time purchase or an annual agreement?
The purchase of a SocialEngine PHP license is a one-time fee, and entitles you to the complete unencrypted source code for use on one domain.
How many licenses do I need?
Each license is valid for a single public installation of the software. You are of course welcome to create a private copy for development purposes in a "development" subdomain or subfolder of the main licensed domain.
Do I need more than one license if I'm installing SocialEngine PHP on several subdomains/directories?
Yes, every installation of SocialEngine PHP requires a license. However, you are entitled to create a second private installation for development purposes provided it's not publicly accessible.
Do you offer an unlimited license?
We do not currently offer a license which entitles you to use SocialEngine PHP an unlimited number of times. Each installation requires its own license.
I found a third party selling SocialEngine PHP licenses. Is that legal?
SocialEngine PHP licenses are non-transferable. Our website, SocialEngine.com, is the only legal source of SocialEngine PHP licenses. By purchasing from third parties, you also risk missing out on the great support and software updates from the SocialEngine PHP team. If in doubt, please don't hesitate to contact us regarding the legitimacy of a license or to report a reseller.
Can I sell my website in the future?
Yes, you're free to sell your website but not your SocialEngine PHP license since the licenses are non-transferable. In other words, if you choose to sell your website which contains a SocialEngine PHP license on it, the new owner would need to purchase their own license. What many clients do is simply incorporate the cost of the new license in to the sale price of the website and purchase a new license on behalf of the new owner.
How do I install SocialEngine PHP?
To install SocialEngine PHP on your server, follow the instructions provided in this Documentation article: Installing SocialEngine
If I upgrade to a new version, will I lose my customizations or admin panel settings?
This depends on what type of customizations you've made. If you've simply created new files and linked to them from SocialEngine PHP, it's unlikely that you will lose any customizations you've made. If you've edited the core SocialEngine PHP code and you overwrite it with the new files from the upgrade package, you may lose your customizations. To avoid this, you can choose to skip the overwrite process when you install your packages. If you want to ensure that you don't lose any changes you've made, you can use a file comparison program to compare your files with the newly updated ones. Regardless of the changes you've made to your source code, it's unlikely that you will lose any of your admin panel settings when you upgrade. Never-the-less, always take a full site backup before you begin.
Can SocialEngine PHP be installed in a subdirectory or subdomain?
Absolutely! You can install SocialEngine PHP on any location on your server.
How do I move my installation to a new server?
First, check to see if your new host provides a migration service. If they do not, you can move the installation yourself by exporting your MySQL database using cPanel or PHPMyAdmin, downloading all your SocialEngine PHP files to your computer desktop, importing your MySQL database on your new server, and uploading your SocialEngine PHP files to the new server. Remember to set the proper permissions on the new server.
How long does professional installation take?
If you've decided to add our professional installation service to your purchase, please login to your client area and click the Support link at the left of the screen to submit an "Installation Request" ticket. Please review our Support Policy to review the login details we need. After we receive your login credentials, your installation will generally be completed within 1 business day, however it is often completed within hours.